Director of Investor Relations
Full Time • Irvine
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
Role Overview
ARC Multifamily Group is seeking a hands-on, execution-driven Director of Investor Relations to own and operate the full investor experience across ARC’s multifamily funds and joint ventures as the platform scales to institutional-grade capital inflows (including a strategic partner targeting ~$100M per year).
This is not a “delegator” or purely strategic role. This leader builds the machine, runs the machine, and is accountable for the outputs. You will personally drive investor reporting, LP communications, capital raise execution workflows, and IR systems—while continuously improving quality, speed, and scalability.
The CEO retains ownership of capital strategy, fundraising leadership, and key relationship management. This role ensures that everything investors receive is accurate, polished, timely, and institutional-grade.
This is a high-accountability, high-standards role for someone who has operated inside sophisticated fund environments and knows how to run IR like a first-class operation—not a marketing function.
Core Responsibilities
1) Investor Reporting & Communications (Primary Responsibility)
- Personally own and drive the quarterly and annual investor reporting process end-to-end
- Coordinate inputs across Finance, Asset Management, Operations, and Legal
- Draft, assemble, QA, and deliver:
- Quarterly and annual investor letters (CEO-reviewed)
- Financial summaries and portfolio updates
- Distribution notices
- Capital account statements
- Fund and deal-level performance packages
- Ensure:
- Institutional-quality accuracy
- Consistent formatting and messaging
- On-time delivery with zero tolerance for errors
- Continuously raise the bar on reporting quality, clarity, and professionalism
2) LP Support & Day-to-Day Relationship Management
- Serve as the primary point of contact for LPs on:
- Performance questions
- Distributions
- Capital calls
- Capital account questions
- K-1 and tax document coordination
- Maintain a white-glove service standard with fast, professional, accurate responses
- Triage and escalate only truly strategic or sensitive issues to the CEO
- Proactively anticipate investor questions and build solutions, templates, and FAQs to enhance the investor experience.
3) Capital Raise Execution & Investor Onboarding
- Own the operational execution of capital raises, including:
- Subscription processing
- Investor onboarding workflows
- Document coordination with Legal
- Funding status tracking
- Closing checklists and confirmations
- Maintain real-time visibility into:
- Commitments
- Funded amounts
- Open items
- Investor follow-ups
- Personally ensure a professional experience for both new and repeat investors
- Help convert existing LPs into long-term repeat capital partners through flawless execution
4) Investor Experience, Systems & Process Building
- Own and continuously improve the investor portal experience (currently Appfolio)
- Create and maintain:
- Standardized reporting templates
- Communication workflows
- Investor FAQs and knowledge base
- Maintain CRM and investor data integrity:
- Accurate contact data
- Commitments tracking
- Communication history
- Segmentation (HNW, strategic LPs, etc).
- Design processes that scale from hundreds of investors to institutional-scale capital.
5) Cross-Functional Execution Leadership
- Act as the execution hub between:
- Finance (financial accuracy, closes, K-1 timing)
- Asset Management (performance narratives, business plans)
- Legal/Compliance (subscriptions, disclosures, filings)
- Executive team (messaging and priorities)
- Drive internal deadlines to protect external investor commitments
- Ensure investors receive one consistent, high-quality ARC message at all times
What This Role Is
- A hands-on owner of investor reporting and communications
- A builder of systems and processes who also runs them
- A detail-obsessed executor with high standards
- A single-threaded owner for the investor experience
Qualifications
Required
- 5–8 years in investor relations, private equity, or real estate funds
- Proven track record of personally owning investor reporting and LP communications
- Deep comfort with:
- Financial statements
- Fund reporting
- Capital accounts
- Distributions
- Exceptional writing and communication skills
- Extreme attention to detail and deadline discipline
- Known for getting things done, not just managing people
- High judgment, discretion, and ownership mindset
Strongly Preferred
- Multifamily or real estate private equity experience
- Hands-on experience with investor portals, CRMs, and reporting systems
- Working knowledge of fund structures, waterfalls, allocations, and K-1 processes
- Experience building IR processes from scratch or leveling up a growing platform
Success in the First 12 Months Looks Like
- Clean, consistent investor communications
- Zero missed reporting deadlines
- Zero material reporting errors
- Repeatable IR workflows actually in use
- CEO materially freed from day-to-day LP operations
- Strong investor feedback on professionalism and responsiveness
- ARC viewed as institutional-grade in execution, not just in story
Compensation: $150,000.00 - $185,000.00 per year
(if you already have a resume on Indeed)